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How does it work?

Flexipay Carpets Steps How Does It Work


We will arrange a convenient day to visit you at home with samples and measure up
Once we have measured we will give you an instant price
After receiving your price you have up to £400 credit
After processing your order, we will contact you to arrange a suitable day for fitting, normally within 3 weeks
On all carpet orders you will receive FREE underlay, grippers and door bars


After you have completed our easy online application form, or contacted our sales team on 0800 246 5266 between the hours of 9am and 5pm Monday to Friday. One of our surveyors will call you to arrange a suitable time to visit you.



Our surveyor will bring samples to your home for you to choose from and measure the area you would like new flooring in. The surveyor will give you an instant price and assuming you’re happy to proceed; a £50 deposit is taken and reduces your total balance. We then create your agreement in which allows our payment processor to take a minimum of £10 a week from your bank account on a day most convenient to you.



Once your agreement is processed, we will contact you to arrange a fitting date. In busy times, this can take up to 3 weeks, however we aim to schedule your fitting date around 2 weeks. On completion of your newly installed flooring a fitting charge from £40 is to be paid directly to the fitting team.